Privacy policy

Updated on 2025-08-11

Lamora (“we”, “our” or “us”) is committed to protecting your privacy. This privacy policy explains how your personal information is collected, used, and disclosed by Lamora.

This policy applies to our website and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described here and in our Terms of Service.


Definitions and Key Terms

  • Cookie: A small data file saved by your browser to remember preferences, provide analytics, or keep you logged in.

  • Company: Refers to Lamora, responsible for your information under this policy.

  • Country: Sweden (where Lamora is based and operated).

  • Customer: A person or company that uses Lamora’s services.

  • Device: Any internet-connected device such as a phone, tablet, or computer.

  • IP Address: A number assigned to every device connected to the internet, often indicating location.

  • Personal Data: Any information that identifies or can identify an individual.

  • Service: The services provided by Lamora as described in our terms.

  • Website: Lamora’s official site https://trylamora.com.

  • You: Any person or entity using Lamora’s services.


What Information Do We Collect?

We may collect:

  • Name / Username

  • Phone number

  • Email address

  • Mailing and billing addresses

  • Order and payment details


How We Use Your Information

Your information may be used to:

  • Personalize your shopping experience

  • Improve our website and services

  • Respond to customer support requests

  • Process transactions

  • Send order updates and promotional emails

  • Conduct surveys or promotions


Information from Third Parties

We may receive data from:

  • Payment processors (fraud prevention, transaction verification)

  • Social media (if you interact with us there)

  • Marketing and analytics partners


Do We Share Your Information?

We may share your information with trusted third parties, such as:

  • Payment providers and fraud prevention services

  • Courier and logistics partners

  • Marketing and analytics partners

  • Government authorities when required by law

We never sell your personal information.


Data Retention

We keep your data only as long as necessary to provide our services and comply with legal obligations. After this, data will be securely deleted or anonymized.


Security of Your Information

We use SSL encryption, secure payment gateways, and restricted access to protect your personal data. However, no online system can guarantee 100% security.


International Data Transfers

Your information may be stored or processed in Sweden or other countries. By using our services, you consent to such transfers.


Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Restrict or object to processing

  • Request data portability

  • Unsubscribe from marketing emails at any time

To exercise your rights, contact us at info@trylamora.com.


Cookies

Lamora uses cookies to improve your browsing experience. You can disable cookies in your browser, but some website features may stop working properly.


Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.


Changes to This Policy

We may update this policy when necessary. If changes significantly affect your rights, we will notify you. Continued use of our website means you accept the updated policy.


Contact Us

If you have any questions about this Privacy Policy, please contact us:

Lamora